Our Most Frequently Asked Questions

 
1. What is your return policy?
2. What if the belt buckle I order is out of stock?
3. I do not see the belt buckle I want. Can you help?
4. You featured an enameled colored belt buckle. Is it available in plain pewter?
5. What is the best way to contact you at Better Belt Buckles?
6. What are your payment options?
7. How does PayPal work?

 
1. What is your return Policy?
Please be assured that we choose to carry and sell only the best belt buckles available so that you can be confident and totally pleased with their exceptional quality. However, if your belt buckle is defective on arrival, we will replace it with the same, if available, or one similar to it.
Email or call us within three (3) days of receipt, for a Return Authorization (RA) Number and further instructions.
Return the defective belt buckle within seven (7) days.              
NOTE:  Prior AUTHORIZATION is REQUIRED.
We will issue a replacement for this item within four (4) weeks of its receipt.

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2. What if the belt buckle I order is out of stock?
If the belt buckle that you order happens to be out of stock, we will let you know right away. We will then do our very best to try to locate it for you and will notify you if we find it and when it is shipped.

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3. I do not see the belt buckle I want. Can you help?
If you want a specific belt buckle and do not see it on our website, please send us an email immediately to let us know. Our goal is to provide you with the products you want and we will search high and low to get it for you as quickly as possible. We will let you know as soon as we find it and, upon your approval, will ship it right out to you.

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4. You featured an enameled colored belt buckle. Is it also available in plain pewter?
Yes, most of our featured enameled belt buckles are also available in standard pewter. You may see that most of our buckles are featured with the enameling so you can see where and what colors appear. If a choice of belt buckle finish is available, you will be able to make your choice when you place your order.

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5. What is the best way to contact you at Better Belt Buckles?
You can contact us by email, phone, or letter. However, we do prefer EMAIL as it is most efficient. We check it frequently throughout the day and will respond immediately. Our contact information is on our Contact Us page.

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6. What are your payment options?
We accept Visa and MasterCard, American Express, and Discover Card.
All payments are processed through PayPal.

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7. How does PayPal work?
You DO NOT need to apply for a PayPal account to use their services on our website. We have already set up an account with them to expedite your shopping experience.
PayPal is a safe and easy way to pay for products on our website. Pay with your credit card safely and securely without exposing your credit card number to the merchant.
It is a quick and efficient way to shop online.
You receive 100% protection against any unauthorized payments sent from your account.
Every purchase is confirmed with an email receipt.

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